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Get protection if your order is lost, broken, or stolen.
We have seen an increase in online orders in Australia since COVID.
This is naturally accompanied by an increased number of parcels going missing by Auspost.
This causes a lot of frustration for everyone involved. and is made worse when there is a very expensive item in your order.
For a very small fee, the SSS parcel guarantee may protect you from losses resulting from your parcels being stolen, damaged or missing.
The claiming a loss is easy. Email us with your order number and we will get to work!
Note: cover cannot be purchased once this window is closed.
For full details visit www.secretsneakerstore.com/ssspg
For all orders exceeding a value of 100USD shipping is offered for free.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.
Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.
